About Monteverde's Produce

Recall Information: Overview

If there is a recall alert pertaining to the produce industry, then Monteverde's Produce will post the recall alert online and send an urgent e-mail notification to our customers advising of the recall alert.

Recall Information: Procedure Overview

A recall is issued to inform food service customers, distributors, and/or end users of potentially dangerous product in the distribution system. For reference, the United States Food and Drug Administration (FDA) has established guidelines to follow in the event of a recall. Also, Monteverde's Produce periodically practices “mock recalls” to ensure an efficient, well-managed system is in place. In the case of a recall, Monteverde's will work with the following governing bodies:



Allegheny County Health Department

3333 Forbes Avenue

Pittsburgh, PA 15213

Phone: 412-687-ACHD

Fax: 412-578-8325

Pennsylvania Department of Agriculture

Bureau of Food Safety and Laboratory Services

2301 North Cameron Street

Harrisburg, PA 17100-9408

Phone: 717-787-4315

U.S. Food and Drug Administration

5600 Fishers Lane

Rockville, Maryland 20857

Phone: 1-888-INFO-FDA


Recall Information: Classes & Market Withdrawal Overview

Recalls are actions taken by a firm to remove a potentially dangerous product from the market. Recalls may be conducted per a firm's own initiative, by FDA request, or by FDA order under statutory authority. Classes and cases of recall include:

  • Class I Recall -  A situation in which there is a reasonable probability that the use of or exposure to a violative product will cause serious adverse health consequences or death.
  • Class II Recall -  A situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences or where the probability of serious adverse health consequences is remote.
  • Class III Recall -  A situation in which use of or exposure to a violative product is not likely to cause adverse health consequences.
  • Market Withdrawal -  Occurs when a product has a minor violation that would not be subject to FDA legal action. The firm removes the product from the market or corrects the violation. For example, a product removed from the market due to tampering, without evidence of manufacturing or distribution problems would be a market withdrawal.